9-1-1 Dispatcher Training
by The Public Safety Group
Communication skills are a must for 9-1-1 Call Takers, Police Dispatchers, and other public safety telecommunicators in public safety communications. When the call comes, the person answering has to be ready because this is when seconds count. We provide comprehensive public safety dispatcher training to prepare them for the situations they will encounter.
Our public safety training provides essential skills for 9-1-1 telecommicators and law enforcement agency dispatchers. It was developed by our founder, Tony Harrison, who has over 25 years of experience in law enforcement and communications, both as an operator and dispatcher.
Need In-Service Training for Your agency?
When Seconds Count® dispatcher in-service training program allows you to train all of your dispatchers for just dollars a month. Each month you will receive a copy of the training materials. Your agency can then copy the material and distribute a copy to each of your employees.
Public Safety Communications
Training and Development for All Your Needs
In-person Seminars
Our full array of 9-1-1 telecommunications training seminars are designed to be taught at your location. They range from four-hour seminars to our forty-hour Basic Training course. Let us know if you are interested in hosting a seminar at your location.
Online Classes
We offer a full range of online training classes for 9-1-1 call-takers and disaster and emergency response personnel. The Public Safety Group has partnered with PEI 9-1-1 to offer even more online classes for Public Safety Communications Professionals.
Virtual Seminars
We now offer virtual training for 9-1-1 Call Takers, Police Dispatchers, and other Public Safety Professionals. Our virtual classes use an online video conferencing platform to offer the same great training as our in-person seminars.
What People Are Saying
This was an excellent course that was extremely well taught. Tony knows his business. It was my pleasure to have attended his seminar.
Training on Demand
This program provides your agency with unlimited access to the Training on Demand library for a single, low-cost annual payment. The content will be continuously updated with new training content. The library will also be regularly updated with additional topics and instructions.
Comprehensive Training for Public Safety Professionals
The Public Safety Group is the best choice when it comes to comprehensive training and support services for:
- Police and other law enforcement agency communicators,
- 911 operators and call-takers,
- Emergency responders,
- Dispatcher certification,
- and other related emergency support personnel.