The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

Customer Service (Online Course)

Online Three Week Course

Good customer service skills are critical for all public safety communications professionals. Today it is not good enough to be technically competent. You must also provide a high level of service. This three-week course will teach you how to provide great service when handling difficult callers, and how to increase the level of service you provide each day.

Additional Material Available: 
PDF icon Customer Service Course Outline and Tuition Information 2025

Three Week Online Course

Price: $270.00
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The Public Safety Group can be reached at:
P.O. Box 1468, Wake Forest, NC 27588
Phone: (919) 569-0426
Toll-free: (877) 794-9389
Fax: (239) 676-7468

Ready to sign up for a class? Register Here