The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

When Seconds Count® Dispatcher In-Service Training Program

Train all your dispatchers for just dollars a month.

The When Seconds Count® dispatcher in-service training program is the most innovative training method currently available.

Each month you will receive a copy of the training by email or U.S. mail. Your agency can then copy the booklet and distribute a copy to each of your employees.

The agency cost to train all of your dispatchers is only $549.00.

Topics for 2025
JanuaryExtremist Organizations
FebruarySupporting Each Other
MarchWorkplace Ethics
AprilDealing with Difficult Co-Workers
MayAngry/Abusive callers
JunePsychosis/Schizophrenia
JulyAlzheimer’s/Dementia/Memory Loss
AugustBurglary & Robberies
SeptemberDispatcher PTSD/PTSI
OctoberActive Assailant
NovemberListening V. Hearing
DecemberEmotional Intelligence

*Topics are subject to change

Price: $549.00

Dispatcher Certification Information

When Seconds Count in-service training does offer certification.

You can purchase certification with your training. After your communications professionals have taken the enclosed test, fax or mail a signed roster to us and we print and mail the certificates to you. Certification prices are listed below.

Price
Certification for up to 10 Dispatchers $825.00
Certification for up to 15 Dispatchers $995.00
Certification for up to 20 Dispatchers $1,125.00
Certification for up to 25 Dispatchers $1,250.00

Prices are not in addition to the $549.00 per year.

If you need certification for more than 25 dispatchers call (877) 794-9389 for pricing information.

The Public Safety Group can be reached at:
P.O. Box 1468, Wake Forest, NC 27588
Phone: (919) 569-0426
Toll-free: (877) 794-9389
Fax: (239) 676-7468

Ready to sign up for a class? Register Here