Training Products

  • When Seconds Count® Dispatcher In-Service Training Program 2025

    Price range: $549.00 through $1,250.00
    Train All Your Dispatchers For Just Dollars A Month. The When Seconds Count® dispatcher in-service training program is the most innovative training method currently available. Each month you will receive a copy of the training by email or U.S. mail. Certification options available. Read More
  • Training on Demand

    Price range: $799.00 through $3,600.00
    Training on Demand by The Public Safety Group is the most innovative dispatcher training program available. This program has been developed with the dynamic needs of the Emergency Communications Center in mind. Effective. Convenient. Functional. This program allows your agency unlimited access to the Training on Demand library for one low-cost annual payment. The content […] Read More
  • Communications Training Officer (CTO) Training and Evaluation Program Reference Manual

    $189.00
    – Includes printed version in three-ring binder and flash drive with all written material. – 2nd Edition is now available! Now with more than 80 pages about CTO based training. More DOR’s, trainee task list and sample test. The Communications Training Officer Training and Evaluation Program reference manual is the most comprehensive CTO training manual […] Read More
  • Policy and Procedure Reference Manual

    $189.00
    Second Edition Now Available The policy and procedure reference manual is a must if you are looking at creating or updating your policy and procedures. More than 100 pages of policies and procedures to cut and paste your way to a new manual. Sections include: • General policy and procedures • Disciplinary actions, complaints and […] Read More
  • Reference Manual Combo

    $299.00
    CTO Training and Evaluation Program Reference Manual & Policy and Procedure Reference Manual Combo Order both manuals and save! Includes printed version in a three-ring binder and flash drive with all written material. Read More
  • Basic Telecommunicator Program for Agencies

    Price range: $58.00 through $100.00
    Basic Training Manual The most innovative basic training program ever developed. The Public Safety Group has developed a 40-hour Basic Telecommunicator Training manual that enables your agency to customize the training to meet your needs. The manual is available for purchase by any agency and can be used as a self-paced training manual or taught […] Read More