Public Safety Seminars and Online Training Schedule

Here are our currently scheduled training classes for 9-1-1 call-takers and public safety dispatchers. This schedule shows classes for on-site seminars and online training. Select any course title to visit the course page.

For more information, call (919) 569-0426 or use our contact form. Don’t forget to check out the benefits of hosting a seminar

Before registering, ensure the cart quantity matches the number of attendees that will be attending.

May 26, 2025 – Online
Domestic Violence, 2nd Edition – Online Three-Week Course
May 28, 2025 – Marion County, OH
Communications Training Officer (CTO) – Two-Day Seminar
June 2, 2025 – Online
Suicide Intervention – 2nd Edition (Online Course) – Online Three-Week Course
June 3, 2025 – Westfield, MA
Basic Fire Communication – One-Day Seminar
June 5, 2025 – Fort Wayne, IN – Three Rivers Ambulance Authority
Critical Incident Stress – One-Day Seminar
June 6, 2025 – Fort Wayne, IN – Three Rivers Ambulance Authority
Communication Center Liability – One-Day Seminar
June 9, 2025 – Online
Active Assailant, 7th Edition (Online) – Online Three-Week Course
June 16, 2025 – Online
Customer Service (Online Course) – Online Three-Week Course
June 23, 2025 – Online
Cultural Diversity 2nd Edition – Ripped from the Headlines (Online) – Online Three-Week Course
June 24, 2025 – Norman, OK
Crisis Intervention (One-day) – One Day Seminar
June 30, 2025 – Online
Stress: It’s All in Your Head (Online Course) – Online Three-Week Course
July 7, 2025 – Online
Communications Training Officer – 4th Edition – Online Six-Week Course with PEI
July 7, 2025 – Online
Basic Telecommunicator Training, 3rd Edition – Online Four-Week Course
July 7, 2025 – DENCO – Texas (Register with DENCO)
Fire Communications – Two-Day Seminar
July 8, 2025 – Englewood, OH
Difficult Callers – One Day Seminar
July 14, 2025 – Online
Crimes in Progress – 2nd Edition (Online Course) – Online Three-Week Course

July 21, 2025 - Online

Communications Center Liability, 2nd Edition (Online)  Three-Week Online Course

$270.00

July 22, 2025 - Elyria, OH

Crisis Intervention (Seminar)  One-Day Seminar

$259.00

July 28, 2025 - Online

Domestic Violence, 2nd Edition (Online)  Three-Week Online Course

$270.00

August 4, 2025 - Online

Communications Training Officer - 4th Edition (Online)  Six-Week Online Course with PEI

$470.00

August 4, 2025 - Online

Suicide Intervention - 2nd Edition (Online)  Three-Week Online Course

$270.00

August 5, 2025 - El Paso, TX

Critical Incident Stress (Seminar)  One-Day Seminar

$259.00

August 11, 2025 - Online

Active Assailant, 7th Edition (Online)  Three-Week Online Course

$270.00

August 12, 2025 - Vandalia, OH

Difficult Callers (Seminar)  One-Day Seminar

$259.00

August 13, 2025 - Vandalia, OH

Lead, Follow or Get Out of the Way (Seminar)  One-Day Seminar

$259.00

August 18, 2025 - Online

Customer Service (Online)  Three-Week Online Course

$270.00

August 20, 2025 - Elyria, OH

Communications Training Officer (Seminar)  Two-Day Seminar

$475.00

August 25, 2025 - Online

Cultural Diversity 2nd Edition – Ripped from the Headlines (Online)  Three-Week Online Course

$270.00

September 1, 2025 - Owasso, OK

Crisis Intervention (Seminar)  Two-Day Seminar

$475.00

September 1, 2025 - Online

Stress: It's All In Your Head (Online)  Three-Week Online Course

$270.00

September 8, 2025 - Preble County, OH

Crimes in Progress (Seminar)  One-Day Seminar

$259.00

September 8, 2025 - Online

Crimes in Progress - 2nd Edition (Online)  Three-Week Online Course

$270.00

September 8, 2025 - Online

Basic Telecommunicator Training, 3rd Edition (Online)  Four-Week Online Course

$450.00

September 9, 2025 - Tulsa, OK

Crisis Intervention (Seminar)  One-Day Seminar

$259.00

September 10, 2025 - Tulsa, OK

Difficult Callers (Seminar)  One-Day Seminar

$259.00

September 15, 2025 - Online

Communications Center Liability, 2nd Edition (Online)  Three-Week Online Course

$270.00

September 16, 2025 - Tiffin, OH

Domestic Abuse (Seminar)  One-Day Seminar

$259.00

September 18, 2025 - Ft. Wayne, IN

Difficult Callers (Seminar)  One-Day Seminar

$259.00

September 19, 2025 - Ft. Wayne, IN

Stress: It's All In Your Head (Seminar)  One-Day Seminar

$259.00

September 22, 2025 - Online

Domestic Violence, 2nd Edition (Online)  Three-Week Online Course

$270.00

September 29, 2025 - Online

Suicide Intervention - 2nd Edition (Online)  Three-Week Online Course

$270.00

October 3, 2025 - Englewood, OH

Active Assailant (Seminar)  One-Day Seminar

$259.00

October 6, 2025 - Delta County, MI

Am I Just the Dispatcher?  One-Day Seminar

$259.00

October 6, 2025 - Online

Active Assailant, 7th Edition (Online)  Three-Week Online Course

$270.00

October 7, 2025 - Delta County, MI

Difficult Callers (Seminar)  One-Day Seminar

$259.00

October 13, 2025 - Online

Customer Service (Online)  Three-Week Online Course

$270.00

October 14, 2025 - Rutherford County, NC

Communication Center Liability (Seminar)  One-Day Seminar

$259.00

October 20, 2025 - Online

Cultural Diversity 2nd Edition – Ripped from the Headlines (Online)  Three-Week Online Course

$270.00

October 21, 2025 - Litchfield County, CT

Difficult Callers (Seminar)  One-Day Seminar

$259.00

October 22, 2025 - Litchfield County, CT

Crisis Intervention (Seminar)  One-Day Seminar

$259.00

October 23, 2025 - Lincoln, RI

Difficult Callers (Seminar)  One-Day Seminar

$259.00

October 27, 2025 - Online

Basic Telecommunicator Training, 3rd Edition (Online)  Four-Week Online Course

$450.00

October 29, 2025 - Detroit Airport

Difficult Callers (Seminar)  One-Day Seminar

$259.00

November 3, 2025 - Online

Communications Training Officer - 4th Edition (Online)  Six-Week Online Course with PEI

$470.00

November 3, 2025 - Online

Crimes in Progress - 2nd Edition (Online)  Three-Week Online Course

$270.00

November 10, 2025 - Online

Communications Center Liability, 2nd Edition (Online)  Three-Week Online Course

$270.00

November 11, 2025 - Tulsa, OK

Communications Training Officer (Seminar)  Two-Day Seminar

$475.00

November 17, 2025 - Online

Domestic Violence, 2nd Edition (Online)  Three-Week Online Course

$270.00

November 20, 2025 - Huber Heights, OH

Communications Training Officer (Seminar)  Two-Day Seminar

$475.00

November 24, 2025 - Online

Suicide Intervention - 2nd Edition (Online)  Three-Week Online Course

$270.00

December 1, 2025 - Online

Active Assailant, 7th Edition (Online)  Three-Week Online Course

$270.00

December 1, 2025 - Online

Stress: It's All In Your Head (Online)  Three-Week Online Course

$270.00

December 8, 2025 - Online

Cultural Diversity 2nd Edition – Ripped from the Headlines (Online)  Three-Week Online Course

$270.00

December 8, 2025 - Online

Customer Service (Online)  Three-Week Online Course

$270.00